Rooms Division Management Internship (Trainee)



Enjoy an internship within the Radisson BLU Balmoral Hotel Spa, a four star deluxe Hotel.

Covers 3 departments:
  • Reservations (Individual & Groups) & Revenue
  • Front Office (Day & Night)
  • Housekeeping management

 

Reservations
The trainee participates to the daily operations of the Reservations Department.
He will be in charge of:
  • Handle requests & reservations 
  • Reservations by telephone, email and fax
  • Recording into Opera system
  • Review the arrivals of the day
  • Prepare VIP list for the next day 
  • Deal with requests to make the stay of the guest more comfortable
Front Office
  • Learn the procedures of checking in and out of groups and individual guests
  • Procedures of reservations, credit policies, VIP cashier and security
  • Advance booking
  • Participate in administrative routines
  • Telephone skills
  • After the introductory training program, the trainee should work as any other new Front Office Clerk
  • Guest Relations
Housekeeping
  • Assist in all aspects of daily housekeeping operations.
  • First 10 days : learning of cleaning room, bathroom & standards
  • Opening of the day & distributing tasks to room attendants
  • Closing of the day
  • Room Supervision & check
  • Public areas supervision & check
  • Laundry supervision
  • Administrative tasks
  • Statistics & reports
  • Leading & guiding room attendants
  • Controlling Interim & payroll etc.



 



Requirements:

  • Non EU citizen needs work permit
  • Minimum 4 months 
  • Flexible
  • Team player
  • Yes I Can attitude
  • Motivated

Radisson Blu Balmoral Hotel, Spa
Avenue LĂ©opold II, 40, 4900 Spa, Belgium

Internet:  http://www.radissonblu.be/balmoralhotel-spa

Responsible:  Ms. Laurie Codognotto
Position:  HR Coordinator
E-Mail:  laurie.codognotto@radissonblu.com

Application deadline:  31/12/2014

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Radisson Blu Balmoral Hotel, Spa
Radisson Blu Balmoral Hotel, Spa is an Anglo-Normand hotel nestled in the middle of endless forests and just 3 minutes away from the city centre. The Royal Golf Club des Fagnes and Les Thermes de Spa are located nearby and the world-famous Race Track of Spa-Francorchamps is about 12 kilometres from the hotel. Far away from the busy world, Spa is truly a Pearl of the Ardennes!